Delete your account

Request removal of your LodgixOps account and personal data.

How to request deletion

  1. Click the button below. Your email client will open with a pre-filled message to support@mtstoremax.com.
  2. Send the message from the email address on your LodgixOps account (this is how we verify the request).
  3. We'll review the request and remove your personal account data within 30 days. You'll receive a confirmation reply when it's done.
Compose deletion requestor email support@mtstoremax.com directly

What gets deleted

When we process your request, we remove your personal account information: your email, your hashed password, your display name, and your role/permission assignments. You will no longer be able to sign in.

What stays

Receipts and operational records that you submitted while working for a company on LodgixOps belong to that company, not to you personally. They are retained for at least seven (7) years to satisfy U.S. business-record rules (IRS), and remain accessible to other authorized users at that company. We anonymize them where reasonable (your name is removed from author / submitter fields) but the underlying records stay.

If you believe a specific record should also be removed (for example, it contains your personal information that shouldn't be in a company record), mention it in your deletion request and we'll review it case-by-case.

Questions

Email support@mtstoremax.com for anything not covered above.